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Privacy Policy

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1. Introduction

Kisses & Cuddles Pet Nannies respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

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2. Information We Collect

When you visit our website or use our services, we may collect the following information:

  • Personal Information: such as your name, email address, phone number, home address, and pet details when you contact us, schedule a service, or sign up for updates.

  • Payment Information: if you make a payment through our website, we may collect payment details through a secure third-party processor.

  • Usage Data: including IP address, browser type, pages visited, and time spent on our website through cookies or analytics tools.

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3. How We Use Your Information

We use your information to:

  • Provide and manage pet-sitting services

  • Communicate with you about appointments or updates

  • Process payments securely

  • Improve our website and services

  • Send occasional promotional or informational emails (you may opt out anytime)

  • Send service-related text messages (if opted in)

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4. Text Message Communications

  • We offer the option to receive text messages for updates and notifications. By selecting "Yes, I agree to receive text messages and/or emails." 

  • By registering for SMS updates, you agree to receive appointment reminders and service notifications from Kisses & Cuddles Pet Nannies.

  • Message frequency varies based on your service schedule, but you may receive up to 4 messages per month.

  • Message and data rates may apply.

  • Text HELP for help or STOP to unsubscribe.

  • No mobile opt-in information is shared with third parties. 

  • Mobile information collected for SMS registration will only be used for service-related communications and will never be shared or sold for marketing purposes.

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5. Keeping Your Information Safe

We take strong steps to protect your personal information and keep it secure. We do not share or transfer your data to outside companies, no matter what.

To ensure your information stays safe, Wix provides:

  • Encryption to protect sensitive details when they’re sent or stored

  • Restricted access so only authorized staff can see your data

  • Secure cloud hosting through trusted providers like AWS and Google Cloud

  • Regular security checks to identify and fix risks

  • Privacy law compliance with GDPR, CCPA, and other regulations

These measures help ensure your personal information stays private and secure.

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6. Cookies and Tracking

We may use cookies to personalize your experience and collect analytics about how visitors use our site. You can choose to disable cookies through your browser settings.

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7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

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8. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Request that we limit how your information is used

To exercise these rights, contact us at:

📧 76@kissesandcuddlespetnannies.com

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📧 76@kissesandcuddlespetnannies.com

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